We're Hiring | Café Manager

2nd October 2018

South Dublin Arts Centre Company is currently recruiting for a Café Manager to join the Rua Red team leading in the day-to-day operations of our busy café.


OVERVIEW

The Café Manager will be responsible for the day-to-day operations of the café. Including cafe finances & stock management, health and safety responsibilities, over-seeing the catering for exhibitions, events and bookings and managing a small team. The manager is integral in creating an environment that is welcoming to existing and new customers and developing a self sustaining cafe that provides a varied and healthy menu together with consistent, professional service.  


JOB DESCRIPTION

Operational

  • Implementation of all operational and administrative policies and procedures to ensure the Cafe, and catered events, run smoothly at all times.
  • Overseeing the rostering for Café staff.
  • Co-ordinating food preparation for events and meetings.
  • Dealing with customers (external and internal).
  • Implementing the café’s operational and administrative procedures.
  • Over seeing standards and barista training in coffee preparation and service.
  • Overseeing the day-to-day hygiene and cleaning arrangements.
  • Ordering stock.

 

Financial Support

  • Administrating the annual Cafe budget, as set with the Finance and Operations Manager.
  • Managing the day-to-day handling of cash.
  • Handling cash and reconciling a daily float.
  • Providing weekly sales and purchasing figures to the Finance and Operations Manager.

Customer Service

  • Providing high level of customer service to ensure client satisfaction and smooth running of the Cafe.
  • With the Finance and Operations, put in place follow up and feedback mechanisms for clients.
  • With Finance and Operations Manager, deal with any customer complaints that may arise.

Health & Safety

  • Following health and safety duties as specified in the organisations safety statement.
  • Setup, manage and implement the Cafe’s Food Safety Management Plan in accordance with HACCP standards.
  • Assist with the induction of part time staff and volunteers.

HR

  • Consult with the Finance and Operations Manager on the correct HR systems, policies and procedures for the organisation and employ correct practice in relation to Café staff.
  • Creation of staff training and individual plans for Café staff with regards to food handling and HACCP standards.
  • Oversee staff supervision and support policies (including appraisals) Line management responsibilities.

Development    

  • Develop a seasonal, healthy cold food menu .
  • Establish and maintain good working relationships with suppliers.
  • Work with the Development Manager to identify user groups within the community to make use of the cafe in quieter times. 
  • Increase turnover in order to create a viable and self-sustaining café.

 

Other

  • Any other duties as assigned.
  • Attending internal meetings and training & development courses as agreed.

SALARY - On Application

Closing Date – Friday 12 October at 5pm

Please send cover letter and CV to opportunities@ruared.ie marking the Subject Café Manager Position